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Computer Aptitude View Sample

The Computer Aptitude test is intended to be taken by candidates for intermediate to advanced positions requiring technical familiarity with computers and/or programming. The material covers verbal, numerical and logical reasoning, analytical skills, and basic computer concepts. The goal of the test is to determine whether a candidate has technical competency for technically-oriented tasks.

What is the next number in the series?

1 1 2 3 5 8 ___

  • 12
  • 13
  • 15
  • 16

Apple is to core in the same way as:

  • peach is to pit.
  • peel is to banana.
  • strawberry is to stem.
  • watermelon is to rind.

What is the decimal number 32 expressed in base 3?

  • 1002
  • 1222
  • 112
  • 1012

Internet Knowledge & Literacy View Sample

The Internet Knowledge & Literacy is designed to measure the candidate's knowledge of the Internet navigation, Internet availability and Internet search techniques, as well as the candidate's general Internet literacy.

Which of the following is considered a global network of computers that share information and other resources?

  • Web
  • E-mail network
  • Internet
  • Intranet

Which of the following terms is used to refer to a computer that has a direct connection to the Internet?

  • Host
  • Hotspot
  • Protocol
  • Device

When a user connects to the Internet to access information and services, the user is considered to be ________.

  • connected
  • online
  • visible
  • offline

Honesty, Integrity, and Ethics View Sample

The Honesty, Integrity and Ethics test is designed to measure the candidate's level of honesty and their ethical standards. The score in the Honesty scale will indicate how honest the candidate is. The score in the Ethics scale will indicate whether or not the candidate has strong ethical standards. The score in the Integrity scale will indicate whether the candidate has strong moral principles.

You ordered a book online, and when you received your order in the mail, you got two books instead of one. What will you do with the second book?

  • I will not say anything and keep the second book - it is not my mistake so why should I bother?
  • I will contact the seller about it and ask if they want the second book back.
  • I will send the book back with a note explaining that I received two instead of one.

You are shopping in a department store and accidentally break an expensive vase. You look around and realize no one saw you do it. What do you do?

  • I find the store manager and admit that I broke the vase, offering to pay for it.
  • I find the store manager but, because I cannot afford to pay for it, I tell them that I found the vase broken.
  • I walk out of the store, it was just an accident.

You are walking behind a woman who is looking for something in her bag. You see her drop two $10 bills. What do you do?

  • I pick them up and hand them back to her.
  • I return one of the bills, and keep the second.
  • I pick the money up and keep it.

Analytical Skills View Sample

The Analytical Skills test is intended to be taken by candidates for intermediate- to advanced-level positions requiring analytical ability. The material covers verbal, logical and analytical reasoning. The goal of the test is to determine whether a candidate has analytical reasoning skills.

Forensic analysts can identify the print generated by some printers. Some units of the "Premier 3000" printer generate a "Style X" pattern of ink next to every letter "b" they print. Of all Premier 3000 printers, 90% generate this Style X pattern. Some printers made by other manufacturers also generate this specific pattern. Forensic analysts at the local lab are examining a note left behind at a bank robbery, and have identified the Style X pattern in the note.

From this information, it is a logical conclusion that:

  • there is a 90% probability this note was not printed using a Premier 3000.
  • there is a 10% probability this note was not printed using a Premier 3000.
  • there is a 90% probability this note was printed using a Premier 3000.
  • this note may have been printed using a Premier 3000, but it is not possible to determine with what probability.

A bus stops at six different stores on its route. After the bus leaves the sixth store, it returns to the first store and repeats the cycle. The stores are A, B, C, D, E and F.

E is the third store.
B is the sixth store.
Store D comes before store F.
Store C comes before store A.

If C is the fourth store, which store is the first?

  • C
  • A
  • D
  • E

A six-story building has six apartments, with one apartment per floor.

John lives two floors below Robert.
Jill lives on the floor above Sam.
Only one floor is vacant.

If John lives on the second floor, which of the following would be true?

  • Robert lives on the fifth floor.
  • Jill lives on the third floor.
  • Sam lives on the floor above Robert.
  • The fourth floor is vacant.

English Spelling and Grammar View Sample

The English Spelling and Grammar test is intended to be taken by candidates for intermediate to advanced level positions requiring frequent use of English writing and communications skills. The material covers English spelling, punctuation, grammar and sentence structure. The goal of the test is to determine whether a candidate has competency for tasks requiring use of written English.

Choose the series of adjectives and adverbs that best completes the following sentence:

The _____ people are inconvenienced when the ____ of these ten policy options is chosen, and only if the _____ extreme of the two financial plans is eliminated.

  • fewest, better, more
  • fewest, best, most
  • fewer, best, most
  • least, best, most

Choose the series of adjectives and adverbs that best completes the following sentence:

The helium-____ balloon rose ____ into the sky, then disappeared into the ____ clouds.

  • full, quickly, silent
  • filled, quick, silent
  • filled, quickly, silently
  • filled, quickly, silent

Choose the series of adjectives and adverbs that best completes the following sentence:

The ____ taste was _______ caused by mold in the food.

  • awful, clear
  • terrible, obvious
  • terribly, obviously
  • awful, obviously

General Business Writing Skills View Sample

The General Business Writing Skills test is intended to be taken by candidates for positions that require the writing of business letters and reports. The material covers the form and structure of business communications, grammar, sentence structure, punctuation and mechanics. The goal of the test is to determine whether a candidate has competency for tasks requiring use of written English in business communications.  

If possible, it is better to use gender-neutral terms in business writing?

  • Yes
  • No

Which item should not be included in the heading section of a memo?

  • The date
  • The recipient's name and title
  • The subject
  • The summary of required action

Which should not be used in a business memo?

  • Paragraphs without indentation
  • Bullet points
  • Section headings
  • Double spacing

Customer Support Representative View Sample

This test is intended to be taken by people with customer support/service skills at a Basic Level (1+ years) through Expert Level (5+ years). The test is designed to measure phone communication and problem-solving abilities required in all customer support/service positions. It also measure's an employee's temperament and philosophy in a customer service position.

What is the appropriate number of rings before answering the phone?

  • One ring
  • Two rings
  • Three rings
  • Four rings

What tone of voice is best to use on the phone with a customer?

  • Brisk and efficient
  • Friendly and willing to help
  • Calm and clear
  • Quick and peppy

What time is the longest that a customer should be put on hold?

  • 15 seconds
  • 30 seconds
  • 1 minute
  • 2 minutes

Call Center Skills View Sample

The Call Center Skills test is intended to be taken by candidates for positions requiring basic to intermediate telephone and customer service skills. The material covers English usage, reasoning and analytical thinking, e-mail etiquette, basic computer skills and call center skills. The goal of the test is to determine whether a candidate has competency for interacting with customers by telephone in a call center.

Insert the correct option into the following sentence:

Of the two job applicants, Karen has a ____ opinion of the second applicant, but she would like to hire the one with the ____ salary requirement.

  • better / least
  • best / least
  • better / lesser
  • best / lesser

Insert the correctly spelled word into the following sentence:

The board of directors has come to a ______ about how to apply the new stock buy-back policy.

  • consensus
  • consenses
  • concensus
  • consences

Insert the correct option into the following sentence:

Either the best group or the best performers _____ the music prize.

  • get
  • had gotten
  • gets
  • got

Customer Service Skills View Sample

The Customer Service Skills test is intended to be taken by candidates with training for basic- to intermediate-level customer service positions. The material covers basic concepts and terms relating to customer service, as well as business etiquette and responses to common business situations. The goal of the test is to determine whether a candidate has competency for positions that require customer interaction.

What is a continuous improvement plan?

  • A plan to help managers understand the company's finances in order to improve profitability.
  • A plan to inform employees about the company's goals in order to continually improve customer service.
  • A plan to help the Human Resources Department improve employee satisfaction.
  • A plan to update sales people about new products.

What should you say to an angry customer?

  • "I understand why you feel that way."
  • "You should take responsibility for your choice."
  • "Please call back after you have had a chance to calm down."
  • "I'll transfer you to my supervisor so he can handle your problem."

What is a data warehouse?

  • A database, with information from several data sources, that enables a CRM system to query multiple databases.
  • An off-site location for storing backup files.
  • A program for copying spreadsheets.
  • A single database for a CRM program

Lead Verification Exam View Sample

Dear Applicant, This exam will test your knowledge and understanding of the Lead Verification process. Read all the questions thoroughly to ensure you understand what exactly is being asked. Try to choose the best possible answer. Good luck!

Looking at the Campaign Criteria you realize that Accepted Revenue range for the company is between 50 millions USD and 2 billions USD.

You find that one of the companies in the Verification List has an annual revenue of 2.2 billions USD. 

 

Based on your judgement, choose the best answer.

  • I would definitely reject such a lead since its revenue is above the allowed range.

  • I would definitely accept such a lead. The revenue of the company is higher than the allowed range, but the difference is insignificant.

  • I would contact my Team Lead in charge to clarify whether to include such a lead.

  • 2.2 billions is higher than 2 billions, meaning the company has a better financial performance than required even by the campaign criteria. I would accept the lead and highlight it with sparkling green, to emphasize the added value of such a lead.

Define the next statement as True or False:

The color-coding rules are: Green Fill for confirmed no change, Yellow Fill for an updated value, No Fill (left white) – information cannot be found.

  • TRUE

  • FALSE

Define the next statement as True or False:

First and Last Name for duplicate contacts should be highlighted in Bold Red font.

  • TRUE

  • FALSE

We developed TestUP after nearly a decade of hiring for our own small business. We understand the challenges of hiring for a mid to small-sized company. Trust us, we tried nearly every pre-employment testing tool on the market in an attempt to improve the process-without success. We finally decided that the only way to truly make hiring easier (and smarter) was to create an entirely new way of approaching the pre-employment process.

The result was TestUP - an intuitive, web-based candidate testing tool complete with features once only available to the Fortune 500.

Free Basic Hiring Test

Free Basic Hiring Test

We get it - your HR budget isn't infinite, but sometimes it seems like your pool of applicants is. To help you narrow down your list of candidates right from the start, we offer an unlimited number of free assessments and testing tools to all of our registered users. TestUP's free hiring tests help you target the candidates who are most interested in your position and have the basic skills you require, so you can spend your HR dollars wisely. To see a sampling of tests Click here!

Career Widget

Career Widget

We want to make sure your applicants make it to your assessments, so we've made it super simple. By installing our widget directly on your company's website, your job openings are visible to candidates and each post is linked to your TestUP account and your employment tests. We'll also give you a unique link for each of your hiring tests to include in your job posting on external employment sites and job boards. Why should you do all the work? Let the candidates come to you!

Flexible Pricing

Flexible Pricing

Every company has unique hiring needs, so why would we try to fit you into someone else's plan? With TestUP, you never have to pay for more than you need. There's no contract, you can change plans as often as you like, and unused employment tests rollover.

Complete Online Management

Complete Online Management

Your time is valuable. You need everything in one place. TestUP Dashboard to the rescue! With a single log in, this testing tool gives you access to your job openings, candidate profiles, test results, all of your employment tests, and notes about each candidate. Save running around for your weekend errands and let TestUP do the organizing for you.

Upload Your Own Employment Tests

Upload Your Own Employment Tests

Do you already have pencil-and-paper employment tests that you like to give candidates? Would you like to create your own employment tests that address your specific requirements or subject matter? We've got you covered! Request a Contributor account and you can upload employment tests that you've written yourself. We'll even keep them private so you can be sure you're the only company administering them.

Community Rating System

Community Rating System

TestUP is constantly growing, with new tests added on a regular basis to keep up with demand across all industries. Employment tests are rated by the candidates themselves, helping to continuously improve the quality of our employment testing as well as inform you which tests are the best indicators of specific skill sets.

Precision Employment Test Categorization

Precision Employment Test Categorization

Once your profile is created, TestUP automatically adjusts to you, recommending employment tests relevant to your industry and role. Or, you can easily explore the TestUP tag cloud to see all tests on a particular subject, as well as the most popular tests we offer. Our database includes both skills and personality tests so you can get a complete understanding of each candidate.

Favorites Management

Favorites Management

Found an employment test that you use often? Many TestUP clients do. With our Favorites folder, you can quickly schedule these tests for multiple candidates and different job openings with just a couple clicks.

Custom Position Creation

Custom Position Creation

TestUP understands that every company is different, so we designed our platform to be attuned to the unique needs of your business. Instead of picking from a list of vague job titles for your open position, you have the freedom to create your own titles and descriptions. Then, make pre-employment testing even easier by saving these positions in your account for use now and in the future.

Candidate Comparison and Management

Candidate Comparison and Management

So you've tested 50 applicants without picking up the phone or meeting with anyone. Now you need to decide who should move on to the next round. Through TestUP's Candidate Dashboard, you can easily compare applicants across multiple criteria like what questions they skipped during the employment testing process. Within minutes, you can trim the talent pool from 50 to the top 5, ensuring your time is invested wisely.

Detailed Employment Test

Detailed Employment Test

At TestUP, we understand that a score by itself is not the only indicator of a candidate's capabilities or personality traits. This is why we developed our proprietary Applicant Score Analysis System that identifies which particular questions were answered correctly, which were skipped, and time spent on each question. You can then compare these results to the average success rate and time spent per question for all employment test takers. TestUP empowers you to compare candidates against your expectations and needs, as well as against the larger applicant pool currently available.

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