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General Test View Sample

Dear Applicant, This exam will measure the degree to which an applicant can efficiently and accurately compare two strings of letters, numbers and/or pictures. It reviews a test taker's ability to quickly grasp errors with speed and accuracy in answering a question. Whether a candidate has the patience, focus, and willingness to be thorough in his/her work. 

Which is different from the other two?

  •  Michael Darson Petersson 

  • No difference

  • Michael Darson Petersson 

  • Michael Darson Peterson 

Are these pictures same or different?

 

  • Same

  • Different

Are these pictures same or different?

 

  • Different

  • Same

Lead Verification Exam View Sample

Dear Applicant, This exam will test your knowledge and understanding of the Lead Verification process. Read all the questions thoroughly to ensure you understand what exactly is being asked. Try to choose the best possible answer. Good luck!

Looking at the Campaign Criteria you realize that Accepted Revenue range for the company is between 50 millions USD and 2 billions USD.

You find that one of the companies in the Verification List has an annual revenue of 2.2 billions USD. 

 

Based on your judgement, choose the best answer.

  • I would definitely reject such a lead since its revenue is above the allowed range.

  • I would definitely accept such a lead. The revenue of the company is higher than the allowed range, but the difference is insignificant.

  • I would contact my Team Lead in charge to clarify whether to include such a lead.

  • 2.2 billions is higher than 2 billions, meaning the company has a better financial performance than required even by the campaign criteria. I would accept the lead and highlight it with sparkling green, to emphasize the added value of such a lead.

Define the next statement as True or False:

The color-coding rules are: Green Fill for confirmed no change, Yellow Fill for an updated value, No Fill (left white) – information cannot be found.

  • TRUE

  • FALSE

Define the next statement as True or False:

First and Last Name for duplicate contacts should be highlighted in Bold Red font.

  • TRUE

  • FALSE

Internet Knowledge & Literacy View Sample

The Internet Knowledge & Literacy is designed to measure the candidate's knowledge of the Internet navigation, Internet availability and Internet search techniques, as well as the candidate's general Internet literacy.

Which of the following is considered a global network of computers that share information and other resources?

  • Web
  • E-mail network
  • Internet
  • Intranet

Which of the following terms is used to refer to a computer that has a direct connection to the Internet?

  • Host
  • Hotspot
  • Protocol
  • Device

When a user connects to the Internet to access information and services, the user is considered to be ________.

  • connected
  • online
  • visible
  • offline

Customer Support Representative View Sample

This test is intended to be taken by people with customer support/service skills at a Basic Level (1+ years) through Expert Level (5+ years). The test is designed to measure phone communication and problem-solving abilities required in all customer support/service positions. It also measure's an employee's temperament and philosophy in a customer service position.

What is the appropriate number of rings before answering the phone?

  • One ring
  • Two rings
  • Three rings
  • Four rings

What tone of voice is best to use on the phone with a customer?

  • Brisk and efficient
  • Friendly and willing to help
  • Calm and clear
  • Quick and peppy

What time is the longest that a customer should be put on hold?

  • 15 seconds
  • 30 seconds
  • 1 minute
  • 2 minutes

Computer Literacy View Sample

The Computer Literacy test is designed to measure the candidate's general knowledge of computers. The test covers such topics as hardware, software, communications, networking, database management, system analysis and design, operations and general Internet knowledge.

Which of the following describe a complete computer system?

  • Input, processing and output
  • Input, processing, output and storage
  • Hardware, software, data, users and procedures
  • Communications

Which of the following is the part of a computer where data waiting to be processed is temporarily held?

  • CPU
  • Memory
  • Storage
  • File

Which of the following is 1,024 bytes?

  • megabyte
  • kilobyte
  • gigabyte
  • terabyte

Understanding of Titles and Industries View Sample

This exam will test your knowledge of Titles and Industries which you have covered in training materials, sections: 02 - 06.

Choose the correct mapping for the following title (Parent Area and Job Area):

Vice President of IT

  • - Parent Area: IT / Computer / Electronics

    - Job Area: General Management

     

  • - Parent Area: IT / Computer / Electronics

    - Job Area: Graphic Design

  • - Parent Area: Engineering

    - Job Area: Computer Engineering

  • - Parent Area: Finance / Accounting

    - Job Area: Accounts Payable

Choose the correct mapping for the following title (Parent Area and Job Area):

Account Executive

  • - Parent Area: Manufacturing / Production / Operations

    - Job Area: Moldmaking / Casting

  • - Parent Area: Customer Support / Client Services

    - Job Area: Account Management

  • - Parent Area: Customer Support / Client Services

    - Job Area: Technical Support

  • - Parent Area: Advertisement and Marketing

    - Job Area: Direct Marketing

Choose the correct mapping for the following title (Parent Area and Job Area):

Casting Director

  • - Parent Area: Executives

    - Job Area: Chief Experience Officer

  • Casting Director can be assigned to a multiple Parent Areas or Job Functions. I will check the lead online to ensure it fits the campaign criteria.

  • - Parent Area: Advertising and Marketing

    - Job Area: Casting

  • - Parent Area: Human Resources

    - Job Area: Recruiting / Sourcing

Sales Skills View Sample

The Sales Skills test is intended to be taken by candidates with basic knowledge of sales (1-3 year of experience). The test is designed to measure the candidate's understanding of successful sales representative's characteristics, knowledge of general sales terminology, and knowledge of the various steps involved in the sales process.

Is the following statement true or false?
One of the techniques used by sales representatives is to learn something personal about the prospect.

  • True
  • False

Which two personal qualities must a good sales representative have?

  • Empathy and ego drive
  • Aggressiveness and persistance
  • Complaisance and friendliness
  • Emotionality and responsiveness

Is the following statement true or false?
During the process of selling a product or service to a prospect, it is important to understand their feelings. This is called having sympathy for the prospect.

  • True
  • False

Customer Service Skills View Sample

The Customer Service Skills test is intended to be taken by candidates with training for basic- to intermediate-level customer service positions. The material covers basic concepts and terms relating to customer service, as well as business etiquette and responses to common business situations. The goal of the test is to determine whether a candidate has competency for positions that require customer interaction.

What is a continuous improvement plan?

  • A plan to help managers understand the company's finances in order to improve profitability.
  • A plan to inform employees about the company's goals in order to continually improve customer service.
  • A plan to help the Human Resources Department improve employee satisfaction.
  • A plan to update sales people about new products.

What should you say to an angry customer?

  • "I understand why you feel that way."
  • "You should take responsibility for your choice."
  • "Please call back after you have had a chance to calm down."
  • "I'll transfer you to my supervisor so he can handle your problem."

What is a data warehouse?

  • A database, with information from several data sources, that enables a CRM system to query multiple databases.
  • An off-site location for storing backup files.
  • A program for copying spreadsheets.
  • A single database for a CRM program

Sales Aptitude View Sample

The Sales Aptitude test is intended to be taken by candidates with basic knowledge of sales with up to 3 years of experience. The test is designed to determine if the candidate has the characteristics of a successful sales professional, and to measure their knowledge of general sales terminology and the sales process.

Which of the following is/are essential to become a good salesperson?

  • Enjoying solving problems.
  • Building and maintaining relationships.
  • Keeping abreast of the competition.
  • All of the above.

In sales, what does the act of establishing rapport refer to?

  • Rapport refers to establishing a relationship of trust.
  • Rapport refers to understanding the nature of a problem.
  • Rapport refers to presenting a solution to a problem.
  • Rapport refers to establishing that the prospect needs a product.

What does an act of selling involve?

  • Gaining trust.
  • Determining and meeting a need.
  • Filling an order.
  • Options A and B are both correct.

Optimal Working Environment View Sample

The Optimal Working Environment test is designed to determine what kind of working environment the candidate prefers and is best suited to work in. The test measures the candidate's working environment preferences in terms of six factors that can be described as follows: Pace - measures whether the candidate prefers to work in a fast-paced or slow-paced environment Collaboration - measures if the candidate prefers to work in groups or alone Communication Style - measures whether the candidate prefers communicating in person or via phone/email Formality - measures whether the candidate prefers to work in a formal or informal environment Organization - measures whether or not the candidate prefers to work in an organized environment Decision Making and Leadership - measures whether the candidate enjoys decision-making freedom and has leadership skills.

Do you mind working in a relatively noisy environment?

  • I prefer a quiet environment.
  • I don't mind noise, it doesn't distract me from my work.
  • I don't mind being in a noisy environment, but I prefer to listen to music in my headphones to stay focused on my work.

How do you react when you are handed a task that takes two hours to complete and are told to complete it in less than one hour?

  • I tell my boss that it is not possible to complete the task in less than an hour and start working on it.
  • I tell my boss that I will try my best to get it done on time and I start working on the task immediately.
  • I warn my boss that it might take me a little longer to complete the task and start working on it.

How does your workspace look?

  • It is very neat and organized so I can easily and quickly find anything I need.
  • Not very neat, I am always busy and have little time to organize it.
  • It is somewhat neat, I try to keep my documents organized.

We developed TestUP after nearly a decade of hiring for our own small business. We understand the challenges of hiring for a mid to small-sized company. Trust us, we tried nearly every pre-employment testing tool on the market in an attempt to improve the process-without success. We finally decided that the only way to truly make hiring easier (and smarter) was to create an entirely new way of approaching the pre-employment process.

The result was TestUP - an intuitive, web-based candidate testing tool complete with features once only available to the Fortune 500.

Free Basic Hiring Test

Free Basic Hiring Test

We get it - your HR budget isn't infinite, but sometimes it seems like your pool of applicants is. To help you narrow down your list of candidates right from the start, we offer an unlimited number of free assessments and testing tools to all of our registered users. TestUP's free hiring tests help you target the candidates who are most interested in your position and have the basic skills you require, so you can spend your HR dollars wisely. To see a sampling of tests Click here!

Career Widget

Career Widget

We want to make sure your applicants make it to your assessments, so we've made it super simple. By installing our widget directly on your company's website, your job openings are visible to candidates and each post is linked to your TestUP account and your employment tests. We'll also give you a unique link for each of your hiring tests to include in your job posting on external employment sites and job boards. Why should you do all the work? Let the candidates come to you!

Flexible Pricing

Flexible Pricing

Every company has unique hiring needs, so why would we try to fit you into someone else's plan? With TestUP, you never have to pay for more than you need. There's no contract, you can change plans as often as you like, and unused employment tests rollover.

Complete Online Management

Complete Online Management

Your time is valuable. You need everything in one place. TestUP Dashboard to the rescue! With a single log in, this testing tool gives you access to your job openings, candidate profiles, test results, all of your employment tests, and notes about each candidate. Save running around for your weekend errands and let TestUP do the organizing for you.

Upload Your Own Employment Tests

Upload Your Own Employment Tests

Do you already have pencil-and-paper employment tests that you like to give candidates? Would you like to create your own employment tests that address your specific requirements or subject matter? We've got you covered! Request a Contributor account and you can upload employment tests that you've written yourself. We'll even keep them private so you can be sure you're the only company administering them.

Community Rating System

Community Rating System

TestUP is constantly growing, with new tests added on a regular basis to keep up with demand across all industries. Employment tests are rated by the candidates themselves, helping to continuously improve the quality of our employment testing as well as inform you which tests are the best indicators of specific skill sets.

Precision Employment Test Categorization

Precision Employment Test Categorization

Once your profile is created, TestUP automatically adjusts to you, recommending employment tests relevant to your industry and role. Or, you can easily explore the TestUP tag cloud to see all tests on a particular subject, as well as the most popular tests we offer. Our database includes both skills and personality tests so you can get a complete understanding of each candidate.

Favorites Management

Favorites Management

Found an employment test that you use often? Many TestUP clients do. With our Favorites folder, you can quickly schedule these tests for multiple candidates and different job openings with just a couple clicks.

Custom Position Creation

Custom Position Creation

TestUP understands that every company is different, so we designed our platform to be attuned to the unique needs of your business. Instead of picking from a list of vague job titles for your open position, you have the freedom to create your own titles and descriptions. Then, make pre-employment testing even easier by saving these positions in your account for use now and in the future.

Candidate Comparison and Management

Candidate Comparison and Management

So you've tested 50 applicants without picking up the phone or meeting with anyone. Now you need to decide who should move on to the next round. Through TestUP's Candidate Dashboard, you can easily compare applicants across multiple criteria like what questions they skipped during the employment testing process. Within minutes, you can trim the talent pool from 50 to the top 5, ensuring your time is invested wisely.

Detailed Employment Test

Detailed Employment Test

At TestUP, we understand that a score by itself is not the only indicator of a candidate's capabilities or personality traits. This is why we developed our proprietary Applicant Score Analysis System that identifies which particular questions were answered correctly, which were skipped, and time spent on each question. You can then compare these results to the average success rate and time spent per question for all employment test takers. TestUP empowers you to compare candidates against your expectations and needs, as well as against the larger applicant pool currently available.

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